Businesses and other relevant stakeholders should openly share their tech-troubles to help IT firms develop stronger and efficient solutions to their problems.
Dynamik Technologies CEO Haslina Taib stressed this in an interview as IT firms need to see the bigger pictures faced by most companies and agencies to provide better and effective solutions to their issues, before the next wave of tech-improvements came.
She added that this will encourage firms to learn their technologies and maximise their utilities, while also cut operational costs.
Haslina was speaking on the sidelines of the “Power your Business Performance” workshop held at the Empire Hotel and Country Club last week.
The CEO said companies might think tech-operations are specific to each firms and agencies, but their operational data would mostly be similar across every sector in the country.
“That is why we need to bring our collaboration to a different level, we need to have an open collaboration – we need to have these issues discussed openly so we can tackle the bigger picture in the background,” she said.
“I have seen in the last decade how technology has been used to operate businesses across the public and the private sector….it has been very painful for everybody, but if in the past we talk about big capital expenditure, now we should look more into deploying tech according to your budget,” she added.
Haslina explained that technology nowadays is moving fast where, in six months to two years, a new technology now might have become obsolete – but this is not a reason to just discard the current system for the newer ones.
“In Dynamik Technologies for instance, we are equipped with capabilities to give a proper structure for companies to progress, but we need consumers to be more open to discuss their issues with us,” she said.
“We could make different versions of systems that may not answer the issues they faced, or we could provide one that solves the problem and give improvements in a short amount of time,” she added.
The CEO said there is a lack of confidence in the public and private sector towards the technologies they employed which led them to drop some of the automated functions for physical operations, which reduced utilities of the systems.
“We need to trust the system. We don’t have to do process for the sake of process – what we need is to capture that process at source to be able to define what it actually is. Do not be afraid if that process is incomplete, trust that it will improve,” she said.
“There will be a lot of frustration because we don’t know what is going on, that is why we need an open collaboration – maybe not the private and the government agencies but small businesses have the answers to solve the issues,”
“Innovation works that way. There are full of people who haven’t built big systems but know how they work and could rapidly improve their techs,”
“Trust to start small and integrate your issues with each other – just trust the system. Have a look at it, improve the data infront of you and accommodate what you can progress from there,” the CEO said.
The Bruneian | BANDAR SERI BEGAWAN