DART’s CEO and founder Zul’Amali Dato Paduka Hj Idris (L) addressing the media during the press conference at the Progresif Headquarters in Gadong yesterday Image: Waqiuddin Rajak

Local ride-hailing startup Dart wants to recruit more drivers as it struggles to provide enough rides daily especially during peak hours, the firm’s owner said yesterday.

Zul’Amali Dato Paduka Hj Idris, who is also the firm’s CEO, said there has been a 40 per cent increase in the usage of the service since it began operations five months ago, with the highest number of rides in a day recorded at 140. 

The founder, in a press conference, stressed the need for his company to recruit more drivers to meet this increasing demand and solve the problem.

A Dart driver confirming the payment he received through a DART app on his smartphone. Image: Waqiuddin Rajak

“Concurrent rides during peak hours are amongst our top problems right now, with customers having difficulties to book for rides whenever, wherever they wanted to,” he said.

“The problem arises not because we don’t provide rides to their areas, but it was because all of our rides were fully-booked when they ask for our services so they would have to wait long for their turn to ride our Dart cars,” he added.

DART employs 51 drivers at the moment, but not all of them are full-time drivers, said the CEO.

“Based on our record, 60 per cent them are those looking to get extra income on the sidelines of their main jobs, and only 35 per cent are unemployed,” the CEO said.

A signage for DART Stop. The ride-hailing company is planning to install more DART stops soon to make it easier for people to ride on its services Image: Waqiuddin Rajak

“But it is also difficult for us to pinpoint the number of our full-time and part-time drivers because we don’t micro-manage their schedules, although we give them incentives if they meet certain requirements like working eight hours a day and getting at least 30 rides per month,” he added.

In light of this, the company is in talks with the government to reduce the time taken to certify Dart drivers from the current four weeks to just a week.

“We have few suggestions to help summarise all of the learning and other processes into a one-week course, but this is just a proposal, nothing has been put to place as of yet,” Zul’Amali said.

DART drivers generally get 70 per cent share of the total payment they received through the rides, and if they meet the requirements for the incentives, their shares could go up to 90 per cent.

The monthly income received by these drivers also varies according to how hard they work. 

Working full-time and getting more than 10 rides a day would guarantee a monthly income of no less than $1,600, according to the drivers.

Jihan Masria Al-Haqam Hj Masri, 32-year-old fulltime Dart driver said he received up to $1600 per month, after getting at least 10 rides per day.

“Some days I’m even able to do more than that. On slowest day I could have at least three rides, and on my busiest day I could have 15 rides altogether,” he said.

Abdurrahim Hj Othman, another full-time Dart driver said his income matches basic salaries set for jobs requiring Higher National Diploma (HND) qualifications.

“If I work diligent enough, my income could well go over $1,000. Besides the good income, I also love doing this job because I get to talk to a lot of people,” he said.

“I’ve only been two months into this job and it has been going well for me so far,” he added.

Part-timers, meanwhile can potentially make an additional monthly income of $500 a month.

Zul’Amali also shared his plans on building more Dart stops, latching onto electronic and cashless payments for its ride-hailing application and few other plans to further grow the company.

Those interested to become Dart drivers may apply through the company’s website at www.dartbrunei.com/drivewithus, where they will be briefed further by Dart representatives on the requirements they need to meet before they proceed with their applications.



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