Minister of Transport and Infocommunications Yang Berhormat Dato Seri Setia Awang Abdul Mutalib Pehin Orang Kaya Seri Setia Dato Paduka Haji Mohammad Yusof during a press conference at the Ministry of Health. Image: Ridhwan Kamarulzaman

The Ministry of Transport and Infocommunications (MTIC) announced today that the annual license fee of $25 for all mobile cellular service users in Brunei has been waived, effective January 24.

Speaking during a press conference, MTIC Minister Yang Berhormat Dato Seri Setia Abdul Mutalib POKSSDP Hj Mohammad Yussof said that the move represented one of the country’s efforts at policy reforms intended to drive the nation closer towards becoming a Smart Nation.

Image: Courtesy of Progresif

The abolishment of the annual Cellular Mobile Subscriber License (CMSL) fee, according to the minister was a “positive step” taken in collaboration between the MTIC, the Ministry of Finance and Economy (MoFE) and the Authority for Info-communications Technology Industry (AITI) in line with the restructuring of the nation’s telecommunications industry that was implemented on January 24.

“This step is also to ensure that telecommunications services are more accessible and affordable to residents from all walks of life and to strengthen the community’s readiness to adopt new digital technologies and services,” he said.

File photo of a a DST staff attending to a prospective customer during one of the events at the ICC this year. Image: The Bruneian

In relation to this, the minister continued, postpaid and prepaid users who have paid their annual Cellular Mobile Subscriber License (CSML) fee on and after January 24 will receive a refund.

He added that the reimbursement process will begin as soon as service providers have completed their respective administrative tasks.

For more information, members of the public can visit AITI’s webiste at or contact their respective service providers through the companies’ customer service line and website.

File photo of the new imagine sim card on display at the telco’s pavillion at Brunei International Airport. Image: Ridhwan KamaruLzaman

Parcel delivery issue from neighbouring states

During the press conference YB Dato Abdul Mutalib proceeded to address a viral image that was circulated on April 18 regarding packages in neighbouring states believed to belong to consumers from the sultanate.

In view of this, the minister said that an agreement was reached with Pos Malaysia to allow Brunei’s Postal Services Department to acquire orders for Bruneian residents from post offices in Miri and Limbang.

In this regard, those who wish to receive their parcels through the Postal Services Department are required to fill out a declaration form through, the minister pointed out.

File photo shows a delivery agent seen during his work shift. Image: Shutterstock

“The items will be processed through the Mail Processing Centre (MPC) located at the Old Airport Road in Berakas,” he continued, adding that for future online orders, members of the public are encouraged to use their local address.

He went on to announced that the Postal Services Department will continue door-to-door delivery services for small item and packages while packages that require verification and authorisation from relevant agencies such as tax payments.

Door-to-door deliveries will be available upon the concent from the receiver.

For more information, the public can contact the Customer Service Centre of the Postal Services Department at 2380481 or through WhatsApp at 8711002 or email at



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