Owner of Hive Enterprise, Zack Hardie holding up the BIBD QuickPay QR code at the Hive Enterprise shop at Yayasan Sultan Haji Hassanal Bolkiah shopping complex. Image: Ridhwan Kamarulzaman

More than 50 retailers in Brunei have signed up for QuickPay since the mobile payment service was launched by Bank Islam Brunei Darussalam (BIBD) two months ago, laying the groundwork for a cashless society in the sultanate.

“Alhamdulillah, we already have over 50 merchants signed up for QuickPay,” BIBD’s Head of Retail Banking Hjh Nurul Akmar Hj Md Jaafar told The Bruneian recently.

A customer using BIBD QuickPay at As Salwa shop at Yayasan Sultan Haji Hassanal Bolkiah shopping complex. Image: Ridhwan Kamarulzaman

QuickPay allows shoppers to make mobile payments simply by scanning a QR Code displayed on the merchant’s counters using the BIBD Mobile app on their smartphones.

Last week, BIBD announced five new QuickPay merchants on its Instagram account, most of which are new retailers at the Yayasan Sultan Haji Hassanal Bolkiah shopping centre in the capital, including fashion stores Mudaser and Hive Brunei.

Most of these merchants interviewed by The Bruneian praised the system’s simplicity and projected mass adoption among consumers and retailers in the country.

The BIBD QuickPay QR code at As Salwa shop at Yayasan Sultan Haji Hassanal Bolkiah shopping complex. Image: Ridhwan Kamarulzaman

“All they (customers) need to do is start their BIBD mobile app, scan the QR code provided to them, then key in and confirm the amount they need to pay,” said Mudaser’s sales representative Muhd Fakhruddin Wai’e Wadi.

Mudaser has recorded over 50 QuickPay transactions during its sales promotion last week.

“Most of those transactions were made by the younger people. They understand technology better compared to the elderly who still prefer to use cash,” Muhd Fakhruddin told The Bruneian. 

“It’s a good indication that Brunei will have its own “AliPay” in the near future, when we can finally buy daily necessities using only our smartphones,” he added.

Meanwhile, fashion accessories outlet Hive Brunei received close to 30 mobile transactions since the shop started displaying QuickPay QR codes on its counter.

Its owner Zack Hardie said that previously he could not get as many mobile transactions from his customers when his shop was still using BIBD’s E-Tunai system.

“E-Tunai was more complex, our customers ended up choosing to pay in cash instead,” said Zack, adding that QR codes are a far more simpler solution for both merchants and consumers to work on.

He said that mobile payment solutions like QuickPay could encourage even more Bruneians to use their phones to shop, a practice that is already common in other developed nations such as the US, Japan and China.

“Everyone owns a smartphone now and it can also function as a wallet,” added Zack.

Another QuickPay merchant is As-Salwa Beauty in Yayasan, which has its own QR code prominently displayed on its counter.

Its General Manager Hasnah Bakar strongly believes in QuickPay’s success, adding that its simplicity will attract more merchants and consumers to use it.

However, she urged BIBD do more in promoting QuickPay to the public, and called for other banks in Brunei to come up with similar solutions in order to give consumers more options.

“It would be great if those who do not have BIBD accounts can enjoy the same benefits,” Hasnah added.

Other shops that have latched on to BIBD’s QuickPay are Babu’s Kitchen, Madu Maanggaris and Printmartz Advertising.

In a previous interview, BIBD Chief Operating Officer Dr Gyorgi Ladics said that BIBD is hoping to see large-scale acceptance of its new QuickPay system and that it would exceed the adoption rate of its existing 1,500 terminal merchants.

“There’s no reason why retailers shouldn’t have a QR code these days,” said Dr Ladics.



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