BANDAR SERI BEGAWAN
The Tourism Development Department and Brunei Association of Hotels (BAH) has collaborated with V-Plaza and Wafa Hotel to run the country’s first ever training programme directed at hotel employees.
The pilot programme which aimed to improve the country’s overall hospitality sector provides basic understanding on the sections involved in operating the industry, providing employees with the necessary skills to performed their assigned jobs better.
Trainings provided focused more onto improving the food and beverage, front office and housekeeping sections.
BAH President Mohd Iswandi Maaruf stressed that continuous improvement and upgrades in the hospitality sector is needed to ensure the country retained its excellent service to its visitors.
“This is also to prepare the industry for an upcoming event, the ASEAN Tourism Forum which is expected to bring around 1,700 international delegates to the country next year,” he added.
Present to launch the programme was the Deputy Permanent Secretary at the Ministry of Primary Resources and Tourism Wardi Hj Mohammad Ali.
Also present was the Managing Director of Wafa Hotel Datin Hjh Norayati Pehin Orang Kaya Shahbandar Dato Seri Setia Hj Awang Mohammad Nawawi and V-Plaza’s General Manager Tengku Taufik.
A total of 35 people participated in the pilot programme.